Knowledge base

AzureDesk Knowledgebase helps in aswering your customers questions in your absence.

Support Center displays all the information about Company's Product & Services in the form of Knowledge Base & Trending Topics.
Dynamic Search option also helps your customer to get instant answers whenever they need it.

Knowledgebase
Knowledgebase

Lesser Support Emails

So easy access to information is the key for efficient customer service; which also results in lesser Support emails. It saves time,energy & also keeps customers engaged which increases the chances of your customer staying with you.

Knowledgebase

Dynamic Search

Dynamic search helps to search Knowledge Base (FAQ) & Trending Topics right from the first key stroke which becomes easier for the user to filter the search & also save lots of time in getting the correct information.